> For the complete documentation index, see [llms.txt](https://help.shamods.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.shamods.com/our-products/others/kernaim-products/error-0xc1843-an-antivirus-or-anticheat-running.md).

# Error (0xC1843): An Antivirus or Anticheat Running

1. Identify the problematic software using the provided image (<https://ibb.co/8dLhfNk>).
2. Uninstall the problematic software from the Programs installed section in Windows.
3. If unable to uninstall, open Command Prompt as an administrator and enter the following command, replacing "vgk" with the appropriate software name:
4. `sc stop vgk`\
   `sc delete vgk`